Cancellation policy
At Gift Basket Village, we strive to provide our customers with flexible and convenient purchase options. To ensure clarity and fairness, please review our cancellation policy for purchase options:
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Cancellation Window
- Orders may be canceled within 24 hours of purchase for a full refund, provided the item has not yet been shipped or processed.
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Custom or Personalized Orders
- Custom or personalized items are non-cancellable once the order has been confirmed. Please double-check all details before placing your order.
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Non-Returnable Items
- Certain products, such as perishable goods, skincare items, or hygiene products, may not be eligible for cancellation once shipped due to health and safety regulations.
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How to Cancel
- To cancel your purchase, please contact our customer service team at giftbasketvillagemo@gmail.com with your order number and cancellation request.
- Refunds, if applicable, will be processed within 5 business days and credited to the original payment method.
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Additional Notes
- We reserve the right to deny cancellation requests for orders that do not comply with the terms outlined in this policy.
- For further assistance, please reach out to us at giftbasketvillagemo@gmail.com.
