Shipping policy

Updated November 3, 2026

Order processing

We are open Monday through Friday. Gift Basket Village orders placed before 2:00 p.m. Central Time typically ship the same business day. Orders placed after the cutoff or outside business hours typically ship on the next business day. Holidays and unusually busy periods may affect processing.

Free standard shipping

Gift Basket Village brand gifts include free standard shipping within the contiguous United States (the lower 48 states and Washington, D.C.). We typically use USPS Ground Advantage, with an estimated transit time of 3–5 business days after shipment.

Alaska, Hawaii, and Puerto Rico

Shipping to Alaska, Hawaii, and Puerto Rico is charged separately, with USPS carrier-calculated rates shown at checkout based on the shipment and destination. Free standard shipping and the $20 expedited rate do not apply to these destinations. Available services and delivery estimates are shown at checkout and may differ from the contiguous U.S. estimates below.

Expedited shipping

Within the contiguous United States, expedited shipping is available for $20 at checkout, with an estimated transit time of 2–3 business days after shipment. Expedited transit does not guarantee same-day processing.

Transit estimates begin when your package ships, not when your order is placed. Delivery dates are estimates, not guarantees. Weather, holidays, carrier delays, and destination may affect arrival. We currently ship within the United States, including Alaska, Hawaii, and Puerto Rico, and do not offer international shipping.

Partner-brand products may have separate processing times, delivery estimates, and shipping charges shown at checkout.

Tracking and gift presentation

Once your order ships, we send tracking information by email. Every order includes a packing slip without prices. We do not include a sales receipt inside the package.

Damaged or incorrect deliveries

Please inspect your gift when it arrives and contact us immediately at giftbasketvillagemo@gmail.com if an item is damaged or incorrect. Include your order number and clear photos of the affected items, the outside of the shipping box, the shipping label, and the packing materials.

Keep the items and all packaging until we provide instructions, as the carrier may require an inspection. Do not return items before contacting us. We review each report individually and may arrange a replacement after reviewing photos or receiving a requested return. If we request a return, we provide instructions and a prepaid return label. See our return and refund policy for details.

Delayed, missing, or undeliverable packages

If tracking appears delayed or your package is missing, contact us so we can help investigate with the carrier. Check the recipient’s address carefully before ordering. If a package is returned because the address supplied was incorrect or incomplete, or the package was unclaimed, we will contact you about redelivery. Additional shipping charges may apply. Expedited shipping charges for these address-related or unclaimed returns are not refundable.

Local pickup

When local pickup is offered at checkout, contact us to arrange a pickup time at Gift Basket Village, 2851 US HWY 60 N, Suite I, Billings, MO 65610.

Questions?

Email giftbasketvillagemo@gmail.com with your order number and question.